FAQ - Frequently asked questions

> How can I book?
> How long in advance must I book?
> Where do I meet the tandem pilot?
> What is the maximum age to be able to enjoy a tandem flight?
> How young am I allowed to be?
> Are there weight limits ?
> Do I need to be fit?
> I am afraid of heights, can I still fly?

> Is the tandem flight insurerd?

> How long does a tandem flight take?

>Can I control the glider myself?

>How do I land with a tandem?
> Can I take pictures or film during teh flight?
> Can I fly with friends and family at teh same time?
> Are glasses or contact lenses a problem when paragliding?
> When is the best time of year to fly?
> Is paragliding dangerous ?
> How long is my voucher valid ?
> Is my voucher transferable ?

 

>How can I book << back to top   

You can either contact us by telephone at +43 676 5822547, write us an e-mail, or book directly vie our homepage under the heading voucher / ticket.

 

>How long in advance must I book? << back to top   

In order to avoid waiting during the high season we recommend you to reserve in good time (2 days in advance). For short notice bookings, please call us directly.

 

>Where do I meet the tandem pilot? << back to top   

We have two Info booths (orange beach flag or orange advertisement banners) during the summer season (July-August), one on the landing area (white tent with orange banners) and one on the Gerlitze, manned by our ground staffs who are dressed in orange.
The landing area is located on the main road No 94 in the direction of Annenheim opposite the Billa Supermarket.

 

>What is the maximum age to be able to enjoy a tandem flight? << back to top 

The age is irrelevant as long as you are fit and are able to do a couple of fast steps on the ground. The two oldest passengers were 79 and 83 years old and they wanted to fly again immediately.

 

>How young am I allowed to be? << back to top   

Legally there is no age restriction on passengers. We fly with young persons who weigh at least 20 kg, though children and adolescents up to the age of 18 need the signature of their parents or legal guardian on their ticket. Many of our passengers are under 18, our youngest passenger was 4 years old and as you can see in our photo gallery everyone enjoyed it.

 

>Are there weight limits? << back to top   

We fly with passengers from 20kg to 130kg.

 

>Do I need to be fit? << back to top   

If you are able to run a couple of quick steps and you have no serious chronic illnesses, a tandem flight is possible. With heart disease or other impairments, the pilot needs to be informed in advance.

 

>I am afraid of heights, can I still fly? << back to top  

Many pilots are afraid of heights, the feeling you get when looking off a tower or a steep cliff. With the chute, this fear disappears as soon as you lose contact with the ground and you will be able to enjoy the flight.

 

>Is the tandem flight insurerd? << back to top   

We have concluded an aviation liability and passenger liability insurance contract with the AXA Versicherung AG,. Aviation Insurance: insured amount (for persons and property) € 1,500,000.00
Failure damage € 12,000.00
Accident mountain rescue costs € 2600.00
Passenger liability insurance: personal injury € 365,000.00
Damage to property (baggage in our care) € 1850.00

 

>How long does a tandem flight take? << back to top   

We start from the most beautiful Carinthian mountains, and we are therefore dependent on the weather. The glide down from the Gerlizen takes about 20min. With good thermal conditions the pilots will use the updraft to rise and so the flight can be extended to 30-40 minutes. You will need to reckon on around 1.5 hours for the whole experience (cable car, preparation, launch, flight and landing)

 

>Can I control the glider myself? << back to top   

If you want to maneuver the glide yourself, ask our pilots and if the conditions are good you will be able to make some circles over the Ossiacher Lake yourself.

 

>How do I land with a tandem? << back to top   

The pilot will fly into position over the landing area in order to lose height; he then steers the paraglider into an opposing approach, the base leg, and then starts with the final approach. In the final approach the chute will be slowed down, and depending on the wind you will need to run a couple of fast steps. The more wind there is the softer and slower the landing will be

 

>Can I take pictures or film during the flight? << back to top   

Of course you can document your flight with your own camera, but some passengers are so busy taking pictures they miss the actual experience. tandem-air offers you a photo service with video and photographs during the flight for 15€ on cd.

 

>Can I fly with friends and family at the same time? << back to top   

The tandem-air team consists of 5 permanent pilots who are assisted by 4 other pilots at peak time. With groups please apply in good time (note our group discounts).

 

>Are glasses or contact lenses a problem when paragliding? << back to top   

Are glasses or contact lenses a problem when paragliding?
No, you can wear your optical glasses or contact lenses, but we recommend an additional pair of sunglasses as the wind (ca.35km / h) and the sun can be distracting.

 

>When is the best time of year to fly? << back to top  

Most passengers tend to prefer the warm seasons when the landscape is very attractive.

 

>Is paragliding dangerous? << back to top  

In the last decades the paragrlider has become a very safe flying device. For tandem paragliding flights only simple and therefore very safe chutes are used. In the hands of a responsible and experienced pilot they provide a unique opportunity to fly. As in any type of sport there is always a residual risk, most injuries (sprains, bruises) happen when you are running for take-off. Since it was founded in 2000, tandem-air has had no accidents whatsoever.

 

>How long is my voucher valid? << back to top  

tandem-air vouchers are valid for 2 years from the time when the invoice amount is received. Please also see our Terms and Conditions.

 

>Is my voucher transferable? << back to top   

tandem-air coupons are not registered and therefore transferable, but you will miss the indescribable opportunity of a silent flight.

 
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